DentalWorks & Orthodontics Belden Plaza

NANCY PRITCHARD a month ago

Was at this office for several years with no issues. Mostly basic exam/cleanings. Then had some reschedules, longer wait times in the waiting room, etc. Seems Iike I saw a different dentist every time. On my last visit this past January, the dentist they assigned wasn't on my provider list (although the office is). I was not made aware of this or I would have canceled the cleaning. Consequently, the visit was not covered by my insurance. Multiple calls to discuss the problem were unsuccessful. Mostly, my calls were lost in an automated run around. The one time I got an actual person, I asked for an email address as well as left a message that was supposed to be given to management. I sent an email but never got a response to it, nor a response to the message I'd left. I was totally ignored. I'd suggest avoiding this office, it's changed and not for the better. I've since found another dentist and it was the most thorough exam I've ever had.

Erica Speer 2 months ago

Our experience with DentalWorks was awful. This will be my 1st 1-star google review, and would give 0 stars if i could. It started 5 months ago. My son had jaw pain. We needed a new dentist, our old dental office closed. Went here because in-network with Cigna. Made an appointment with oral surgeon, thinking it was his wisdom teeth. Was told he had the worst TMJ he'd seen all year. Only treatment is 4000$ botox injections every 3-6 months with no supportive therapy alternatives mentioned. Left feeling like the worst mom ever because we can't afford that since insurance doesn't cover botox. The visit felt like an upsell or marketing ploy, but the oral surgeon was kind...just no mention of other options. Then in March or April I was willing to try them again only to request routine dental cleanings for my son and I (we were used to getting them q6 months at old dentist). Got scheduled to the end of May. They use an outside answering service to take all your info and schedule you. Very long and redundant call just to get us both scheduled, was a 20-30min ordeal. Then arrived to our appointment and had to sit in there for over two hours for them to not even do the cleanings. They said

laurie belty 4 months ago

I can’t give enough praise & thanks to Dr Krajekian & his staff! Brandi, Gretchen, Amber & im forgetting others, plz forgive me. From Brandi’s greeting & comforting words once inside the door to Gretchen walking me to my car after the procedure, their care has been exemplary! Dr K’s honest, candid, pleasant & even funny bedside manner & the after care that he has so graciously & kindly provided me on his own time has been beyond unexpected & definitely unmatched! I cldnt b more grateful. I am humbled. Ty, all of u!!

Cletus Brewsky 4 months ago

Only one star because I can't give them zero. They say they will take your insurance and then charge you a $1000. Now I have a huge bill because they lied to me just like most big businesses do. Sure would be nice if we didn't have so many crooks in this country!

Laurie Weber 6 months ago

Staff were very friendly and accomodating. They made sure I was comfortable and pain free throughout the entire experience. The doctor took no time at all the extract my tooth, build a bone graft and place the implant for the tooth. It was NOT as bad as I had imagined! The only thing really crying is my wallet! It IS costly even WITH insurance.